Privacy policy

The controller of your personal data is:

In all matters relating to the processing of personal data you can contact us at kontakt@aquaelegance.eu.

The aquaelegance.eu Website is a product catalogue. We do not run sales, customer accounts, payments or newsletter sign-up on it. Purchases are made in our offers on Allegro, which is a separate service with its own terms and conditions and privacy policy.

When you browse the Website

• technical data: IP address, browser and device type, and information about errors in the operation of the site,
• data saved on your device: your choice of cookie consents, the list of favourites and recently viewed products,
• Google Analytics analytics data, only after your consent in the cookie banner.

When you contact us

• the data you provide yourself in an email or a phone call: first name, surname, email address, phone number and the content of your enquiry.

When you buy our products on Allegro

We receive the data needed to fulfil the order from Allegro, where you placed the order. These are:

• identification and contact data: first name, surname, email address, phone number,
• address data: delivery address and invoice address,
• company data (when buying as a business): name, tax identification number (NIP), address,
• order data: products purchased, order value, chosen delivery method,
• fulfilment data: shipping status, tracking number, return and complaint reports.

Payment is handled by Allegro. We do not receive or store your payment card or bank account details.

Providing data is voluntary. Without address and contact data, however, we will not be able to fulfil an order, and without contact data we will not be able to reply to an enquiry.

Your data may be passed to the following categories of recipients:

• courier and transport companies, in order to deliver the order, track the shipment and handle a return,
• the provider of the system for handling orders and shipments (Base.com),
• the providers of the invoicing system and the accounting office,
• the providers of hosting for the Website and of email,
• the provider of Sentry, the tool we use to monitor technical errors on the Website,
• Google, if you consent to analytics in the cookie banner,
• entities authorised under the provisions of law (e.g. public administration bodies).

The aquaelegance.eu Website does not handle payments. Payment for an order is made on Allegro, under the rules of that service.

As a rule, we do not transfer data outside the European Economic Area. Some of the providers we use (e.g. Google Analytics, Sentry, the hosting provider) may process data in third countries. This takes place only on the basis of the mechanisms provided for in the GDPR, in particular the standard contractual clauses approved by the European Commission, and with appropriate safeguards in place.

In connection with the processing of personal data, you have the following rights:

• the right to access your data and to receive a copy of it,
• the right to rectification (correction) of data,
• the right to erasure of data (the right to be forgotten),
• the right to restriction of processing,
• the right to data portability,
• the right to object to processing based on legitimate interest,
• the right to withdraw consent at any time (without affecting the lawfulness of processing carried out before the withdrawal),
• the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.

To exercise your rights, contact us at kontakt@aquaelegance.eu.

The Website uses cookies and the browser's local storage to ensure that it works properly and, after your consent, also to analyse traffic. You will find detailed information in the Cookie policy.

We use Google Analytics 4 with Consent Mode v2 enabled. Consent signals are set to denied by default until you make your decision in the cookie banner; once consent is given, they may be passed to Google in accordance with the settings.

Local product lists and auxiliary data

Selected features of the Website save data on your device, without creating an account. The list of favourite products is stored in the cookie ae-wishlist, and recently viewed products in the browser's local storage under the key ae-recently-viewed. We also save your choice of cookie consents in local storage.

You can delete local data at any time by clearing the site data in your browser settings. You will find the full register in the Cookie policy.

The Website contains no forms that send data to our server. The form on the Contact page opens your own email program with a prepared message, and its content reaches us only when you send the email yourself. We process the data from such a message solely in order to answer your question.

Your data is not used for automated decision-making that produces legal effects, or for profiling within the meaning of the GDPR.

This Policy may be updated to reflect changes in our practices or in legal requirements. The current version is always available at aquaelegance.eu/en/polityka-prywatnosci.